Service offerings include Telephone Services, Directory Services, Voicemail, Mobile, Call Processing, Billing Info, and E-Fax.

For campus directory lookups, please visit https://webapps.csulb.edu/campus-directory/

Services (10)

Telephone Service

An array of telephone services are provided for the campus community.

Voice Mail

Available on campus-issued desk telephones with a variety of standard features.

Telephone Directory Services

An array of services to assist the campus community and visitors with searching for people and departments on campus.

Billing Reports and Statements

Monthly billing reports and statements summarizing charges by department, charge type extension and account.

Conference Calling

The University's telephone system can accommodate up to eight parties, four of whom can be off-campus, on one call.

Mobile Devices

Under the direction of the Division of Administration and Finance, ITS assists campus departments with acquiring and coordinating campus approved, University-owned devices.

Request Quote / Project

Pull cable and/or request a quote for telecommunications work

Automatic Call Distribution (ACD)

ACD is a specialized telephone system application designed to route incoming calls to any available personnel so that calls are evenly distributed.

Electronic Fax

Secure, paperless fax solution that converts and routes inbound faxes to a specified network drive or email address.

Call Processing

A telephone application that transfers calls to various extensions, voice mailboxes, or voice recordings without the intervention of a human operator.