GlobalProtect Virtual Private Network (VPN) Install Procedure for Macintosh

Note: this installation can only be done from off campus.

Download client from https://protect.csulb.edu. Please note, the client cannot be downloaded while connected to University networks. This includes downloads while connected via previous VPN clients. 

Global Protect VPN Service Portal

Log in with campus ID and password.

After successfully login, please select the version of client:  Mac 32/64 bit agent.

Palo Alto Networks VPN Service Portal

After downloading the agent please launch the downloaded install file.

Follow the steps which will be presented to you:

Open the Global Protect Download Package

Global Protect Installation Process

Mac Permission Window

Installation Success

After installation, the GlobalProtect agent dialog panel will appear. Enter protect.csulb.edu for portal address and hit Connect.

Global Protect connection box

Enter username: Campus ID, password, and hit Sign In.

Note: only enter Campus ID or account name. @email or campus-domain\ is not valid.

Global Protect login box

Lastly, by default it will connect to GlobalProtect with split tunneling, but if full tunneling is required, click on the drop down menu and select GP-TLS-Full for full tunneling.

Global Protect full tunneling

If you encounter a problem connecting after launching the applications, check your security settings to ensure your computer isn't blocking the Global Protect application or Palo Alto Networks.

Macintosh security blocking application