CSULB IT Help

*Note: In-person support is available in the Horn Center Lobby, Monday - Friday, 8 a.m. - 5 p.m.; and in the Library, Monday - Thursday, 8 a.m. - 9 p.m., and Friday 8 a.m. - 5 p.m.

Outside of regular service hours, basic support and issue escalation is available by email and phone, except during campus closure days.

Welcome to the Information Technology (IT) Help System.

IT Help resources are designed for students, faculty, and staff:

• Ask questions and find answers and solutions to common IT issues.
• Get IT help by using the portal’s self-service app to open a ticket.
• View my ticket requests and provide feedback directly to IT staff assigned to work on their ticket.

Outages/Degradations

• BeachID Account Manager
• BeachBoard
• Employee Email
• beachnet+
• BeachMail

Known Phishing Attempts

Please visit our known phishing list to see if an email you received is a known threat.