CSULB IT Help

The following services and resources will help you stay connected while off-campus.

New Resource

• Affordable Connectivity Program (ACP) which provides a monthly discount for broadband service for eligible households, including Pell Grant recipients. Visit Excess Telecom, an approved local ACP provider to see if you qualify for free or low cost internet and an affordable device.

Campus Services

• Student Virtual Labs (SVL)
• Remote access (Global Protect VPN) to your desktop files and other resources
• Zoom Video Conferencing
• Office 365 Applications (i.e., Word, Excel, PowerPoint)
• OneDrive for storing and sharing documents
• SharePoint Online for faculty and staff team collaboration
• Access your Voice Mail remotely
• Technology considerations for Academic Continuity
• Outdoor WiFi Locations on Campus

Other Outside Resources

• Check Your Home Internet Speed
• ConnectedLB (low-cost Internet service and computers for qualifying Long Beach residents)
• Los Angeles County Internet Locator
• Personal mobile service plan discounts:
  • AT&T for Employees
  • AT&T for Students
  • Verizon for Employees

Outages/Degradations

• Campus Computing Account
• BeachBoard/Canvas
• Employee Email
• Wi-Fi
• BeachMail Student Email