Available To
Students, Faculty, and Staff
Service Overview
Microsoft Multi-Factor Authentication (also known as Two-Step verification) adds a second layer of security when you log into CSULB Single Sign-On (Microsoft My Apps). MFA means that when you log into SSO, you provide two verifications of your identity.
Verifying your identity using a second factor prevents anyone but you from logging in, even if they know your password. A two-step verification method is stronger than a password alone because two factors confirm that you are who you say you are: something you know (your password) and something you have (a mobile device).
Service Details
Students, Faculty, and Staff will be required to utilize Microsoft Multi-Factor Authentication (MFA) when accessing CSULB Single Sign-On (Microsoft My Apps) starting in June 2021.
Supported Second-Factors Methods
| Method |
Process |
More Information |
|
Mobile App Push
|
Microsoft Authenticator App
(Recommended)
|
The Microsoft Authenticator app will present an on-screen option to approve or deny the log in request. Apple (iPhone, iPad, Watch) and Android (phone, tablet) devices are supported.
Download the app:
 
|
| Verification Code (2 options) |
- Microsoft Authenticator App (Recommended)
|
- The Microsoft Authenticator app will present a new one-time code to use for each MFA-required login.
|
| SMS/Text Message |
SMS (text) message to a mobile device |
You'll receive a SMS/Text message with a code to enter to complete the log in process. Text message charges may apply depending on your phone plan. |
| Phone Call |
Mobile or land line telephones |
You'll receive a phone call with a code to enter to complete the log in process. Phone charges may apply depending on your phone plan. |
Manage your Devices
If you'd like to manage your devices, including adding new second factors or changing your default factor, please click on the Manage button below.
Initial Account Setup (New Employees & Students)
Upon first log in to any service requiring Microsoft Multi-Factor Authentication, you'll be presented with on-screen options to configure your device to accept MFA. These guides illustrate the process:
Configuring Your Account for Microsoft Authenticator App - Quick Start Guide
Configuring Your Account for Call/Text Messages - Quick Start Guide
After initial account setup, you can change and manage your MS MFA sign-in methods/devices:
How to Manage MFA Login Methods/Devices