Duo Multi-Factor Authentication (Duo MFA)

Available To

Campus Faculty and Staff

Service Overview

Duo Multi-Factor Authentication  (also referred to as two-factor or two-step verification) adds a second layer of security to your login.  Multi-Factor Authentication means that when you log into certain campus applications, you provide two proofs of your identity.  At CSULB, that means entering your full email address and password plus using authentication services provided by Duo Security, a company that provides Multi-Factor Authentication service to some CSU campuses.

Verifying your identity using a second factor prevents anyone but you from logging in, even if they know your password.  A Two-Step Verification method is stronger than a password alone because two factors confirm that you are who you say you are:  something you know (your password) and something you have (a mobile device or hardware token).  

Service Details

IT staff with server admin access are required to use Duo Multi-Factor Authentication when logging in. 

Duo 2-FA Illustration

 

Supported Devices

Device Type Device Type
Mobile Devices

iOS devices (iPhone, iPad, Apple Watch)

Android Phones and tablets

Hardware Token Tokens available upon request. (Due to remote work conditions, token programming and issuance is significantly delayed)

Services Requiring Duo MFA

Division of Information Technology Privileged Access Administrators

Hardware Token

  1. Please check with your Administrative Services Manager (ASM), department coordinator, or their designee.
  2. If approved, your local technical team will provide you with a hardware token and will submit a request with the Division of Information Technology security team to activate your new device.  
  3. Allow five business days before the service request is processed and the token is ready for use. You and your local technical team will be notified via the IT Help request when the device is ready for use.