Available To
Employees
Service Overview
A project is considered any telecommunications request related to the new installation or relocation of telecommunications cabling and data ports. Quotes are recommended for projects such as cabling for new voice or data lines or for department moves or remodels.
Service Details
When a quote is needed for a project, a room diagram will be needed, and you may need to request project forms from Telecommunications. When a work request is submitted for cabling and phone moves, a technician will coordinate with the department contact to survey the areas involved. The costs would be identified according to the scope of work, and the quote is sent to Telecommunications to process further. If the contact’s departmental approver (i.e., ASM or designee) accepts the quote, they receive a ticket workflow request to approve the work, and it then becomes a work order. Technicians would continue to work with departmental contacts to complete the scope of work.
Additional Resources
- If you are planning telephone work to be done for more than five lines, please consider using the Multi-Move-Change-Install-Disconnect form located to the right of this page. It can be edited and then uploaded with your ticket requesting the service.
- For placement on digital telephone sets. Buttons may be labeled to best suit your needs.
To request an alternate format of this information, please contact ITS-Telecom@csulb.edu.