Popular Services
F1, I-20, and home country document signature for current degree-seeking students, ALI students, and alumni.
Telephone service and equipment provided for employees and departments. Note that in most cases, submitting a request will include an automated workflow email notification requesting review and approval from the designated department/college manager or Administrative Services Manager (ASM).
Request this service to contact the Technology Help Desk.
You may also reach us by phone at (562) 985-4959, email at helpdesk@csulb.edu, or in person at the Horn Center lobby.
Hours during the fall and spring semesters are Monday-Thursday 8:00 AM - 9:00 PM and Friday 8:00AM - 5:00 PM.
Basic support and escalation in case of emergencies is available outside these hours by email and phone.
Remote networking services, Virtual Private Network (VPN), is a campus system allowing individuals to securely access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.
CSULB is committed to ensuring all Electronic and Information Technology (E&IT) purchases are accessible and compliant with Section 508, in accordance with Chancellor’s Office policy.
Procurement Compliance Reviews (PCRs) are now conducted through the CSUBUY platform. All purchase requests requiring a PCR should be submitted in CSUBUY as part of the procurement process.
This TDX ticket type will remain available only for:
* Departments that do not have access to CSUBUY
* Requests for a preliminary IT review prior to CSUBUY submission (e.g., comparing products or gathering IT input before initiating a purchase)
Please Note: PCRs may take 10 or more business days to complete.
Support team for the following areas: Academic Affairs Administration, Athletics, Division of Admin and Finance (DAF), Division of Information Technology (DoIT), Division of Student Affairs (DSA), Enrollment Services (ES), Equity and Diversity, Office of the Provost, President's Office, Staff HR, University Ombuds, University Relations and Development (URD), University Library.
Enrollment Services - Transfer Credit Evaluation
Request to remediate a document, audio, or video for accessibility compliance.
Submit and manage CED academic course scheduling requests and schedule changes.
Using your campus email address and password, Single Sign-On is a service which allows a single location for accessing multiple campus applications and services upon successfully logging in at http://sso.csulb.edu. Access to applications and services will vary depending on your campus role, such as if you're a student, faculty member, or staff member with specific job-related roles.
The primary Wi-Fi network on campus, eduroam is a global wireless roaming service, which provides secure network access for users in higher education and research institutions.
Used by Academic Support/Enrollment Services to schedule rooms and facilities for classes.
Functional support related to PeopleSoft Student Financials module provided by Financial Management
Online access to university-licensed software for classroom instruction and assignments.
Enterprise-wide parking and enforcement hardware, software and systems that provide an effective parking environment for students, employees and visitors to CSULB.
Multi-Factor Authentication (MFA) is an additional step in the log in process that verifies your identity when you log into Microsoft services.