Popular Services

Telephone lines and equipment provided for the campus community.

Each authorized CSULB employee and student has a BeachID Account. A BeachID Account consists of a nine-digit "username" (typically, your Campus ID) and your password, which prove you're affiliated with the University and enable you to use CSULB computing services. Access to specific campus systems is based on your role within the University.

beachnet+ is the primary, secure wireless connection for students, faculty and staff while on campus.

This is part of CSULB's ongoing commitment to provide access to information resources and technologies to individuals with disabilities. The Chancellor's Office policy requires the campus to purchase Electronic and Information Technology (E&IT) products that meet Section 508 Accessibility requirements.

Campus-issued student email account, also known as BeachMail.

Employee business email services, which include personal and resource calendaring, contacts, tasks, and notes.

Remote networking services, Virtual Private Network (VPN), is a campus system allowing individuals to securely access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.

An array of services to assist the campus community and visitors with searching for people and departments on campus.

For campus employees to assist with learning software that is supported by the Division of IT on campus-owned computers. Provides a link to view the current Training Calendar.

Available on campus-issued desk telephones with a variety of standard features.

Enterprise-wide parking and enforcement hardware, software and systems that provide an effective parking environment for students, employees and visitors to CSULB.

Online access to university-licensed software for classroom instruction and assignments.

Functional support related to PeopleSoft Student Financials module provided by Financial Management

Access to software licensed by the university for students, faculty, and staff

Monthly billing reports and statements summarizing charges by department, charge type extension and account.

Multiple web teams across campus provide a varying degree of web services, such as web design, web page maintenance, and web application development.

lnstall telecommunications cable and/or request a quote for telecommunications work.

Under the direction of the Division of Administration and Finance, ITS assists campus departments with acquiring and coordinating campus approved, University-owned devices.

Request this service to contact the Technology Help Desk.
You may also reach us by phone at (562) 985-4959, email at helpdesk@csulb.edu, or in person at the Horn Center lobby and 5th floor of the Campus Library.
Hours during the fall and spring semesters are Monday-Thursday 8:00 AM - 9:00 PM and Friday 8:00AM - 5:00 PM.
Basic support and escalation in case of emergencies is available outside these hours by email and phone.

Two-Step Verification with Duo adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or hardware token) prevents anyone but you from logging in, even if they know your password.

Provided to employees at the division, college and department levels across campus, services are provided mainly for Universtity-owned computers and technology. Desktop Support Services is your main point of contact for technical support.