This is part of CSULB's ongoing commitment to provide access to information resources and technologies to individuals with disabilities. The Chancellor's Office policy requires the campus to purchase Electronic and Information Technology (E&IT) products that meet Section 508 Accessibility requirements.
*PLEASE NOTE: PCRs may take 10 days or more to process, so please plan accordingly.
An array of services to assist the campus community and visitors with searching for people and departments on campus.
Getting updates directly from telephone users on campus is critical to record accuracy; in part due to extension numbers being assigned by departments and not part of any HR record. ITS/Telecommunications is reliant on departments and individuals to provide their information for accurate and complete directory records. Telephone directory records supply telephone extension information to the Address Book (GAL) in Outlook, the campus 911 system, and various HR related systems.
Remote networking services, Virtual Private Network (VPN), is a campus system allowing individuals to securely access internal networks and computers over the Internet, using encrypted tunnels to ensure that data cannot be accessed without authorization.
Using your campus email address and password, Single Sign-On is a service which allows a single location for accessing multiple campus applications and services upon successfully logging in at http://sso.csulb.edu. Access to applications and services will vary depending on your campus role, such as if you're a student, faculty member, or staff member with specific job-related roles.
Request this service to contact the Technology Help Desk. You may also reach us by phone at (562) 985-4959, email at email@example.com, or in person at the Horn Center lobby and 5th floor of the Campus Library. Hours during the fall and spring semesters are Monday-Thursday 8:00 AM - 9:00 PM and Friday 8:00AM - 5:00 PM. Basic support and escalation in case of emergencies is available outside these hours by email and phone.
Meant for areas that need additional ways, including MiCC and ACD, to answer calls or for departments that process large volumes of telephone calls for customer support, reservations, order desks, and other similar operations.