Recently Modified Articles

About Student Virtual Lab (SVL)
Configuring Connectify to Disable Network Scans
Troubleshooting Beachnet+ Connectivity for Windows
Web PhoneManager: Unified Messaging Setup
Telephone Models and Types
Telephone Help
Telephone Call Detail Statement
Telephone Billing Summary Reports
Telecommunications Trouble Reporting
Single Line (Analog) Telephone Instructions
Shared Voice Mailbox
Setting Up and Using Your CSULB Voice Mail
Recording Greetings and Prompts for MiCC
Phone Feature Glossary
Some features must be programmed on certain keys of a digital set while others can be accessed by pressing a single digit instead of using spare keys.
Multi-line Telephone Instructions
MiCC Agent, Information Manager and Report Manager
Getting Started with Voice Mail and Telephone Service
Creating a Call Processing Application
Campus Dialing
The following is an article with details regarding both on- and off- campus dialing.
Call Divert & Free on Access 2 (ODN2) Combinations & Results
Automatic Call Distribution (ACD)
Authorization Code Explanation
Accessing Telecom Billing Reports through CS Link
Telecom provides monthly billing reports summarizing charges by department, charge type, extension and Account. These reports are distributed via CS Link to recipients as specified by the departments.
Acceptable Use of Telecommunications Services