Regardless of manufacturer and operating system, every device with Wi-Fi connectivity capabilities has a unique Media Access Controller, also known as a MAC address. The MAC address follows the format below:
1b:c0:bd:fe:a7:99
Be advised, this device information is used during the connectivity process with all wireless networks, such as beachnet+. If you are unable to connect with any campus wireless network, the Technology Help Desk (THD) may request you provide this information for further troubleshooting assistance. To locate this device information, follow the navigation instructions below for various operating systems and devices.
Note: Windows 10 devices may support a "Random hardware addresses" setting, which prevents successful connection to CSULB wireless networks. To learn more about this setting and how to disable it, click the following link: https://csulb.teamdynamix.com/TDClient/KB/ArticleDet?ID=73731
Finding your MAC address
Windows 11:
1. Open the Settings app and select the "Network & Internet" option
2. Select Wi-Fi from the right-hand column and click "Hardware properties"
3. Near the bottom, you will find the line "Physical address (MAC):"
MAC Operating System:
1. Click the Apple icon in the top-left corner and select "System Preferences".
2. Select "Network".
3. Select the Wi-Fi interface option from the left-hand column and click "Advanced" in the bottom right corner.
4. Under the default Wi-Fi section, the MAC address will be listed as "Wi-Fi address:"
Apple iOS:
1. Find and open the "Settings" app.
2. Select "General".
3. Select "About".
4. The Mac address is listed as "Wi-Fi Address".
Android:
1. Access “Settings” and tap on “Connections” (or WiFi and networks) option.
2. Tap "About Phone" option.
3. Select "Status"
4. Locate your device's MAC address within Status information
