Overview
After setting up a mobile device or activating a token for Two-Step Verification, you may need to add or remove the device(s). Use the following instructions to add or remove a device from the Two-Step Verification system
Add a Device
Remove a Device
How to Add a Device
1. Log in to CSULB Single Sign-On, https://sso.csulb.edu, and click a service chiclet that requires Two-Step Verification, such as CFS.
2. On the Two-Step Verification dialog box that displays, click the Settings button.On the Two-Step screen, click on settings.
3. Choose the appropriate device-change selection as follows:
- Select Add a new device OR
- To delete a device, click My Settings & Devices.
4. Before adding or deleting a device, you’ll be prompted to log in to the campus system with Two-Step Verification (using your Duo Mobile App on a currently registered mobile device or your token). Authenticating with Two-Step Verification confirms your identity and permission to add and delete devices.
5. After completing the Two-Step log in process, follow the prompts through a series of dialog boxes that displays to add or delete a device.
- To add a device, select which device type you’re adding, then follow prompts in subsequent dialog boxes, specifying new device information as indicated until completing the process.
- To delete a device, click the gear next to the device you want to remove and follow prompts in subsequent dialog boxes to complete device deletion.
You'll be presented with options to rename or remove the device.
