Overview
Some features must be programmed on certain keys of a digital set while others can be accessed by pressing a single digit instead of using spare keys.
Programmable Keys/Features
Some digital sets have "soft keys" which change in functionality as you navigate through the menus. These do not need to be programmed nor can they be changed.
Call Divert (CAD) Key
sends calls to pre-programmed answer point
Free on Access 2 (ODN2) Key
allows an on-campus call to ring on the Access2 button when Access1 is in use. (Note: off-campus calls are automatically directed to the access 2 button without this feature button present or active.)
Multi-Directory Number (MDN) Key
allows appearance of other digital extension (explain request under additional instructions)
Add'l Directory Number (ADN) Key
used for private extension and intercoms (explain request under additional instructions)
Voice Mail (VMS) Message Waiting Key
message waiting indicator. (For additional information see the campus directory)
Feature Descriptions
ODN (Own Directory Number)
An ODN is simply your extension number. On a digital phone, it pertains to Access buttons 1 and 2
Call Diversion
A pre-programmed answering point such as voice mail, or a department secretary's extension number
Pick-up Group
Access a ringing extension by pressing “77”. List at least one extension number in the group on a work order when requesting a new Pick-up Group member
Hunt Group
A main number that routes a call to one of several lines, or members, that can be answered at any telephone where all lines of the group appear. Anyone having the hunt group members on their telephone can answer these calls
Call Waiting
On a digital set the call will ring in on the Access2 button. Call waiting is automatically assigned unless requested otherwise