eSignature (DocuSign) Privileged Administrative Access


CSULB's eSignature (DocuSign) service is considered a privileged access system. Privileged administrative access requires approval from Information Technology Services management and the requestor's management. In addition, requestors must acknowledge roles and responsibilities therein.

The following Privileged Access form will expedite the approval process. After proceeding to the link, you will begin a DocuSign PowerForm. You, as the requestor of the elevated DocuSign access will need to provide the following:

  • Requestor: as the requestor of a particular privileged access service (i.e., DocuSign), enter your full name and campus email address.
  • Appropriate Administrator: the requestor is to enter the full name and campus email address of their approving administrator (i.e., ASM, director).

Note: Division Approval is predefined, so no action is required on your part.

Screenshot of the DocuSign PowerForm Signer Information setup

After clicking on "Begin Signing," you will proceed to select your privileged access system ("6. eSignature") and begin signing the form and acknowledging your roles and responsibilities. 

The contact you entered in the Appropriate Administrator section will then receive your request and review/approve it.

Sample screenshot of the form in DocuSign

Next, the Division of IT approver will provide the final approval signature, which will then lead to a notification to the IT Trainer.  The  IT Trainer will send a training invite to the Requestor via email within a couple business days.

Processing Time

Several factors may affect how soon you receive access:

  • Time for appropriate signatures to be completed.
  • After all approval signatures are completed, you will receive an invitation to attend a DocuSign training.  Training is offered throughout the year.
  • After attending training, you will receive access.
  • If relevant, there is a separate process for creating a CSULB department-specific DocuSign account for your intended business process. You can complete the Request Service form on the DocuSign service page.

Request Access

Begin signing your Privileged Access form

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Article ID: 58778
Tue 7/31/18 3:26 PM
Fri 2/24/23 5:10 PM

Related Services / Offerings (1)

A self-service tool that allows designated members of the campus to create and route electronic documents for signature and campus employees and students to apply an electronic signature to those documents.