Removing and Adding a Mac Mail Email Client

If your Mac Mail client fails to load new messages, you may need to first remove your account, then add it back to establish a connection. Removing the account does not impact messages in your email account.  They will repopulate once you reconnect your account.

To Remove an Email Account

  1. With the Mac Mail email client open, select Mail > Accounts.

Mails > Accounts

  1. Select the account to remove, which will have your current email address. Press the minus "-" sign to initiate the removal of the account.

    remove account
  2. Verify you'd like to remove the email account.

    are you sure you want to delete the account?
  3. Your account is now removed from the MacMail email client. Close MacMail.

To Add Your Email Account

  1. Go to System Preferences > Internet Accounts > Exchange.

    add account
  2. Enter your full email address and click "Sign In > Sign In." You will be prompted to login to SSO with your BeachID email and password.

    Add internet account dialog
  3. Click Sign In.

  1. Choose 'Use my password'"choose a way to sign in" page
  2. Enter your SSO password sso enter password
  3. Approve the sign in request using MFA MFA approve request
  4. Select apps you'd like to synchronize and click to use with this account



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Article ID: 58129
Tue 7/24/18 1:53 PM
Wed 10/6/21 4:53 PM