Automatic Junk Filtering in Outlook

Exchange is automatically configured to filter junk mail to your junk e-mail folder. The setting should be set to "Don't move e-mail to my Junk E-Mail folder". If the setting is not on this setting, it is recommended that the setting be manually changed. This setting is recommended because it minimizes potential conflicts between the email server filtering process and the local user's email client filtering settings.

Some users, however, may wish to change this default setting in Outlook Web App (OWA), which can be done by following the steps below.

Manually Changing Default Setting to Filter Junk in Outlook on the Web (aka OWA)

  1. Open a web browser and navigate to or SSO to log in and access Outlook on the Web
  2. Once logged in to email, select the Settings in the upper right hand corner, and then select Mail under the Your app settings section.

    Image of the Settings option
  3. Select Block or Allow on left side list of options and select Automatically filter junk email if it's not already selected. Image of Mail options to block or allow
  4. Select Save at the top.

Change the level of protection in the Junk Email Filter in an Outlook Client

See Microsoft article Change the level of protection in the Junk Email Filter.


Article ID: 57838
Thu 7/19/18 3:44 PM
Tue 9/4/18 5:26 PM