Accessing a Shared Mailbox Using Outlook 2011 for Mac

Creating a Shared Mailbox:

• To start, begin by adding your account to Outlook if your account is not already there by opening Outlook -> Tools and select Accounts from the drop menu.
• In the windows that appears, provide the correct information related to your email (Exchange or Other)
  
  We will look at an example using the Exchange Account.
  
  
• After providing your information, click Advanced... and select Delegates
  
  
• We will look at the section People I am a delegate for: by selecting the + , we are able to add new users which allows us to become delegates for the selected or added users.
  
  
• Click OK after adding the users you are allowed to delegate
• After adding these users, you will see that the mailbox has changed slightly. There is now a shared mailbox that consists of a drop menu. This will be looked at in the next step.
  
  
• After the new user is added, we can create a message and have the option of sending the message as the person you are allowed to be a delegate for. The following image shows the feature.
• To write a message as the delegate, start with a new message, select From and choose the appropriate user. From here, continue the message as you would with an email message and click Send
  
  

Removing Users from a Shared Mailbox:

• If you would like to remove users, select Tools -> Accounts. From here select the mailbox you wish to modify and click Advanced.
  
  
• Select the Delegates tab and proceed to select users and click the - sign. With this simple click, the user will no longer appear in the delegates.