Student Assistants are advised to already be logged in to a campus computer for work and also logged in to their Teams desktop app with their SA account. These instructions are based on this starting point.
Important Prerequisite
The new Teams desktop application must be used for this feature to work. This does not work in the Teams web version via SSO. If by following these instructions you do not see the "Add another account" option noted in step 2 below, it means either the new Teams version is not installed on your computer and needs to first be installed, or it may mean that you are attempting this log in process from the Teams web app version, which is not supported for this feature.
Important Note About Password
After logging in, the user will be prompted to create a new password. This can be done by following your department's guidelines by either using a department-provided password or by creating your own. Please consult with your department representative for guidance on creating a new password.
Account Access and Log In
- While in Teams, click on Profile picture at top-right corner.
- Select “Add another account”.

- The Microsoft login process will initiate:
- Sign in using the UPN/email address of the Agent account (i.e., DSAOutreachAgent1-AG_RA@csulb.edu). Hit Next.
- Enter the default password Csulb.1949!! and hit Sign in.

- It is recommended that “No, signed in to this app only” when given the option to sign in to all apps with this account:
