Immediate Termination Process

Department and college business officers will follow the steps to terminate services of employees prior to the inactive status update of their job record in the CMS HR system. This process should only be used when access needs to be terminated due to the nature of their termination and not the norm when employees separate. Please visit our Deprovisioning Timeline to learn more about when access is cut and when accounts are purged.

Step 1:

Request for Immediate or planned employee termination at a particular upcoming date and time by emailing DoIT-Terminations@csulb.edu.

Step 2:

Upon receipt of request, the Division of IT (DoIT) will perform the following steps:

• Verify the requester is authorized to make the request. DoIT will consult with Staff HR, Faculty Affairs, or Campus Legal if needed.
• Create a ticket to document and track the request.
• If the employee is an active student, DoIT will disable the email account and will consult with the requester and/or Staff HR, Faculty Affairs, or Campus Legal regarding next steps to take appropriate action to ensure the person retains access to student resources without maintaining access to their employee resources. In some cases, a separate, new email account will be created. All group membership will be removed.
• If the employee is not an active student, DoIT will establish a account password, revoke MFA devices, disable campus computing account access, remove group membership, and place a litigation hold on the account if requested.
• If the user had privileged access, any additional account(s) will also be processed. 

Step 3:

DoIT will update the ticket and will notify the local technical coordinator if further processing is required. The requester will be notified via the ticket when all actions are completed.