Headsets for Use with Microsoft Teams

Easiest Solutions

• Existing accessories
  • Most users may already own wired or wireless headphones or earbuds with a microphone that they are currently using with Teams and Zoom.  These may be USB-connected devices or wireless bluetooth, which can easily be paired with one's laptop or mobile device. 
• Microsoft certified
  • Though not necessary, shopping for any Microsoft certified headsets should yield plenty of results, such as Headsets, Earbuds, and Headphones | Teams devices (microsoft.com)
• Consult
  •  with your area's Technical Coordinator group.

How to Purchase

Please coordinate with your manager.  Departments can purchase from their preferred retailers.  

Common Questions or Issues

How can I have calls ring on both my headphones and computer speakers?

To configure Microsoft Teams so that both your headphones and speakers ring simultaneously when you receive calls, follow these steps:

1. Open Microsoft Teams.
2. Click on your profile picture at the top of Teams.
3. Select Settings.
4. Navigate to Devices.
5. Look for the option labeled Secondary Ringer.
6. Set the Secondary Ringer to include both your speakers and your headset.
7. Ensure that the speaker option at the top remains set to your headset.