TeamDynamix Specifications for Attachments

Overview

File Size Limitations 

• 4 MB is the default file size restriction for most attachments

How to Attach Files

• Files 4+MB -20 MB can be uploaded via the the drag and drop feature 
• Files up to 50 MB can be loaded to a ticket via  +Add > Attachment, 'from my computer'  

File Types Allowed as Attachments

• ai
• bmp
• csv
• doc / docx
• dotx
• eml
• gif
• htm / html
• ics
• jpg / jpeg
• log
• mdb
• mp3
• mp4
• mpg / mpeg
• mpp
• msg
• pdf
• png
• ppt / pptx
• psd
• rar
• rtf
• swf
• tdplan
• tif / tiff
• txt
• vcs
• vsd / vsdx
• wav
• wma
• wmv
• xls / xlsx
• xml
• zip

TeamDynamix does not enforce these restrictions for attachments added within the application