Multi-Factor Authentication for VPN

Current Process (Prior to October 25, 2021)

To log in to the campus GlobalProtect Virtual Private Network (VPN), you currently use your campus ID and password to log in after clicking the "Connect" button.  

GlobalProtect VPN login

New Process

On October 25, 2021, when you click on the "Connect" button to log in, you will be directed to the campus Single Sign On (SSO) login page, where you will be required to sign in using your campus email address and password, plus your usual Multi-Factor Authentication (MFA) step to complete your access. 

CSULB single sign on

Why are we doing this?

This change is being implemented as a security enhancement.  Most employees that typically have the need to use the campus VPN are doing so to access files and systems that may contain sensitive information. Requiring MFA to access the VPN helps add a much needed extra layer of security to protect campus data and systems from potential external threats.

How often will I have to log in using MFA?

You will be required to log in with your campus email address and password and your MFA method each time you log in to the VPN. However, a common expected scenario is that if you have already accessed the campus SSO (and have used MFA) and have retained that web browser session open while you are attempting to connect to VPN, your login access may simply pass through since your browser session may still "remember" your access. This means, in some cases, you may not need to log in and MFA for VPN services. The overall user experience may vary depending on your operating system and recent web browser activity.

How do I connect to the campus VPN?

Please see our GlobalProtect VPN service page for more information and resources, including download and installation instructions for the most common devices.

What is the campus VPN used for?

The campus virtual private network is used for accessing campus resources while you are not physically on campus.  It can only be used while you are off campus.  The most common resources accessed by employees include department specific network file shares and administrative access to servers and systems.  The most common resources access by students may include specific college resources, such as Student Remote Labs.


Article ID: 136146
Wed 10/6/21 3:40 PM
Mon 10/11/21 3:21 PM