Purpose of Using Google Voice for MFA
In some cases, if users do not have access to a mobile device (including a tablet) or a land line, a creative option is to use a free Internet based phone service like Google Voice. Essentially, a Google Voice phone number can receive a phone call on a device like a computer with Internet access. Whether you're an existing Gmail user or not, the process is easy.
Sign Up for Google Voice and Get Your Number
- On your computer, go to voice.google.com.
- Sign in to your Google Account (or create an account if you don't have one).
- After reviewing the Terms of Service and Privacy Policy, tap Continue.
- Search by city or area code for a number.
- Next to the number you want, click Select.
- Follow the on-screen prompts to create your Google Voice number.
Add Your Google Voice Number as a New Sign-In Method
Using your Google Voice phone number, follow the guidance on this article How to Manage MFA Login Methods/Devices to learn how to add it as a new sign-in method.