Password, Credential Manager, and Keychain Editing

Tags Office

How do I update my saved passwords?

Users may encounter issues when activating their copy of Microsoft Office from the University if they previously entered the incorrect information when attempting to activate. This issue may also appear in the form of repeating Microsoft Office login requests.

Learn how for the following operating systems:


  1. Click Start > Control Panel > User Accounts > Credential Manager.  (Note: If 'View by' is set to Category, click User Accounts first, and then click Credential Manager.)
  2. Select the Windows Credentials option. Locate the set of credentials that you want to update/remove and then expand the corresponding folder.  Windows Credential Manager

  3. Then click Remove from Vault or Remove (depending upon which version of Windows you are running).  Windows Credential Manager

  4. Repeat step 3 for any additional sets of credentials


  1. Open the Mac Keychain. Click Finder > Go > Utilities > Keychain Access.  Mac Keychain window
  2. In Keychain Access, select the Passwords category on the left to review the list of sites and services for which you've saved a password.  Mac Keychain window
  3. Right-click the service you want to edit/remove, then left-click Delete. It might take a double tap to activate the right-click.


This only includes passwords saved in Safari, the default Internet browser. iOS 12 help can be found on Microsoft's site.

  1. Open the ‘Settings’ menu
  2. Click on ‘Safari’ then under general, click on ‘Passwords & AutoFill’
  3. Click on ‘Saved Passwords’
  4. If your device has a passcode, you will need to enter it
  5. A list of saved accounts will be displayed. Click on ‘Edit’
  6. Click on the account you want to delete the saved password for. You can select multiple accounts by placing a tick next to each account.
  7. Click ‘Delete’ in the top left
  8. Click the ‘Delete’ button to confirm
  9. The password will now be removed


  1. Launch your Browser, usually Chrome.
  2. Open the Menu and select Settings.
  3. Select Privacy
  4. Select Clear Browsing Data.
  5. Check Clear saved passwords and Clear autofill data, and then choose Clear.
Print Article


Article ID: 111540
Thu 7/9/20 2:52 PM
Tue 11/3/20 9:50 AM

Related Articles (1)