Remote Desktop Connection to Your Office Computer (Mac version)

Overview

Remote Desktop allows you to connect to your office computer from home or another remote location.

Requirements Before Installation

1. Remote desktop will need to be enabled on your university workstation.  Your account will need to be added to the “remote desktop users” group or local admin group. (As of 3/17/20, this setting is enabled for all CSULB employees.)

2. You'll need to know your office computer's device name. See How to Find Your Computer's Name.

3. If you're away from campus, GlobalProtect VPN will need to be connected before following the steps below.  If you do not have GlobalProtect VPN installed, please visit:  https://csulb.teamdynamix.com/TDClient/1993/Portal/KB/ArticleDet?ID=65678

Requirements for Using Remote Desktop After Installation

1. Your university workstation, which you are remoting into, must remain on and not in sleep mode.  It should be kept in Lock, or similar mode.
2. You must be connected to GlobalProtect VPN before attempting to use Remote Desktop.

Instructions

Remote Desktop Connection software can be downloaded and installed for free from the Mac App Store. Once installed, it can be found in the Applications folder.

To set up your connection:

1. Click the "+" icon
2. Select PC
3. For PC Name, enter the name of your workstation.
4. For User Account, click the dropdown to change the setting
5. Click Add User Account
6. For User Name, enter your full CSULB email address
7. For Password, type your Campus ID Password. Note: you will need to update your Remote Desktop settings every time you change your Campus ID Username password.
8. Click Save
9. For Friendly Name, enter the PC name or “CSULB Workstation”
10. To initiate the connection, double click on your PC Name tile
11. Click Show Certificate
12. Click Always Trust to prevent seeing this warning again for the PC specified
13. Click Continue

Once you connect, you'll see that the remote connection takes over your screen. If you want to go back to using the computer you're connecting from, click on the minimize button in the toolbar across the top of the screen. When you're done, log out of your office computer as usual.

Important: While remoting, be sure not to shut down your campus computer or you will have to visit the campus to power it back on.