Sending a Fax from a Campus Analog Fax Machine

Overview

This article provides instructions for sending a fax using a campus analog fax machine.

Sending a Fax

1. Load the Document

Place the document into the fax machine's document feeder.

Note: Follow the markings on the machine to ensure the pages are loaded in the correct orientation. If you are unsure, send a test page first.

2. Enter the Fax Number

  • On-Campus Fax Numbers -- Enter the campus fax 5-digit extension.

  • External Fax Numbers -- For all external fax numbers, including local 562 numbers, dial: 9 + Area Code + 7-Digit Fax Number

Examples:

  • Local 562 fax number: 9-562-555-1234
  • Long-distance fax number: 9-714-555-1234

3. Send the Fax

Press the Start, Fax, or Send button on the machine.

4. Wait for Confirmation

Allow the fax transmission to complete.  Most fax machines will:

  • Display a successful transmission message, or
  • Print a transmission confirmation report

Troubleshooting

Unable to Send a Fax

  • Verify the fax number was entered correctly.
  • Confirm the number was dialed using the correct format:
    • 9 + Area Code + 7-Digit Number for external destinations.
  • Try sending to a different fax number to determine whether the issue is specific to one recipient.

Recipient Did Not Receive the Fax

  • Confirm the destination fax number with the recipient.
  • Ask the recipient to verify their fax machine or fax service is operational.

Fax Machine Problems

If the fax machine is not functioning properly:

  • Check for paper jams, low toner, or error messages.
  • Contact your department's technical support resource or copier support provider.

Fax Line Problems

If the fax line appears inactive or there is no fax tone:

Frequently Asked Questions

Do I need to dial 9 for off-campus fax numbers?

Yes. All external fax numbers require dialing 9 before the area code and phone number.

Do I need to include the area code for local 562 numbers?

Yes. External faxing always requires 9 + Area Code + 7-Digit Number, including local 562 numbers.

How do I know if the fax was sent successfully?

Most fax machines provide a confirmation message or print a transmission report after the fax completes.

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