Updating...

Skip to main content
California State University Long Beach (opens in a new tab)
  • All
  • Knowledge Base
  • Service Catalog
Sign In
Client Portal
  • Sign In
  • Search
  • DoIT
  • IT Help
  • Services
  • Knowledge Base
  • More Applications
    Skip to Knowledge Base content
    • Search Articles
    1. Knowledge Base
    2. Infrastructure Services
    3. Telecom - Teams Voice
    4. Call Queues

    Call Queues

    Articles (11)

    Pinned Article Call Queue Basic Information – Agents, Members, Authorized Users, Voicemail

    Voicemail

    Managing Voicemails for Call Queues

    Additional Settings for Authorized Users of Call Queues

    Monitoring Guide for Authorized Users of Queues App

    Logging Into a Teams Agent Account for the First Time

    Call Queue Voicemail Expiration & Renewal Guide

    Adding Members to Call Queue Voicemail Groups

    Microsoft 365 Groups for Call Queue Voicemail, Agent and Member Lists, Channelized Teams

    Headsets for Use with Microsoft Teams

    Troubleshooting for Connection Issues and Dropped Calls

    Blank

    Popular Articles

    • Phishing 101
    • How to Report Phishing Emails in Outlook
    • Step by Step Onboarding for iOS
    • How to Access Student Remote Labs
    • GlobalProtect Virtual Private Network (VPN) Install Procedure on Windows 10
    View All Popular Articles

    Recent Articles

    • HPC User Guide
    • DoIT Spectrum Protect Off-Site Data Retention Policy
    • Identifying Legitimate DocuSign Emails from CSULB
    • Using Moderated @csulb Distribution Groups
    • Smart Map Top Features and Resources
    View All Recent Articles

    Popular Tags

    • How-To (14)
    • Installation (8)
    • Email (7)
    • student (7)
    • employee (6)
    • Activation (4)
    • BeachMail (4)
    • Mathworks (4)
    • MATLAB (4)
    • MFA (4)
    View All Tags
    LB Logo

    CALIFORNIA STATE UNIVERSITY LONG BEACH

    1250 Bellflower Boulevard
    Long Beach, California 90840