Articles pertaining to campus employee (@CSULB.edu) and student (@student.csulb.edu) email services (i.e., Outlook, Outlook on the Web)

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Articles (84)

Accessing a Shared Mailbox Using Outlook for Mac (on Office 365 and Outlook 2016 for Mac)

Shows how to access a shared mailbox whether it is shared with you or if you are a delegate for another user's mailbox.

Android and Chrome OS Email Setup

The following is an article with instructions on how to set-up your email on your Android device(s).

Android and Chromebook Tablet Email Setup

This is an article that contains instructions on how to set up your email using an Android tablet.

Creating Accessible Emails

People who are blind or have low vision can better understand and read your emails if they were made with accessibility in mind.

CSULB Mailing Lists for List Owners and Moderators (L-Soft)

CSULB Mailing Lists allow faculty and staff to communicate to groups of people for various academic and administrative purposes, such as campus or college newsletters or as a moderated or unmoderated discussion group.

Delete an Autocomplete Address in Outlook

When selecting names directly from the global address list and the address shows correctly in the "To:" field/line, it still uses the outdated information from suggested contacts if it is present.

Distribution Group Member Management on an Outlook Client

The following instructions are geared toward users that manage distribution groups within their desktop Outlook email client.

Email Account Clean Up Process for Compromised Accounts

When a University email account becomes compromised, the malicious hacker ("phishers") can sometimes wreak havoc on the compromised email account. This article provides a basic list of recommendations that a University email user may find necessary to do to ensure the email account is restored to normal conditions.

Employee Email iOS 9x Multiple Meeting-Related Messages

Employee Email iOS 9x Multiple Meeting-Related Messages when creating, accepting, or declining meetings using an iPad or iPhone running iOS 9.x

How to Add CSULB E-Mail to Outlook Mobile Application

This article provides instructions for adding CSULB provided E-mail accounts to the mobile Microsoft Outlook application available via respective application stores.

How to Create Vacation / Out of Office Message

This article provides instructions for creating an out of office message via your CSULB provided mailbox.

How to Disable Focused Inbox

This article provides instructions for disabling Focused inbox setting enabled by default.

How to Report Phishing Emails to Microsoft

For Outlook users, the fastest and easiest way to report a suspected phishing attempt is to use the built-in Phish Reporter Button.

iPad Email Setup

Identifies the steps to setup your iPhone to synchronize mail, calendar and contacts with CSULB Office 365 service.

iPhone Email Setup

Identifies the steps to setup your iPhone to synchronize mail, calendar, and contacts with CSULB Office 365 service

Labeling Unwanted Email as Junk

You can label unwanted email as "junk" in order to program your email application to treat all future emails from the same senders as junk, which will then route those emails directly to your "Junk E-Mail" folder instead of your inbox.

Using Shared Accounts

Once a shared account is established, Outlook users with full permissions will be able to access the shared account from within their personal @csulb inbox.

Windows Phone Email Setup

This article outlines installation steps for connecting a personally-owned (non-university issued) Windows device to the @csulb Exchange server to receive university email.