CSULB IT Help

Contact Us

Phone	562.985.4959
	helpdesk@csulb.edu
In-Person	Due to COVID-19, we have temporarily suspended in-person support

Technology Help Desk Hours

Mon - Fri

8 a.m. - 5 p.m.

THD Telephone Support is available Monday through Friday 8:00 am to 5:00 pm. After-hours BeachBoard support is available by pressing “0” when reaching our helpdesk voicemail greeting.

Technology for Working Remotely

The following services will help you stay connected to your campus resources while off-campus.

Student Virtual Labs (SVL)
Remote access (Global Protect VPN) to your desktop files and other resources
Zoom Video Conferencing
Office 365 Applications (i.e., Word, Excel, PowerPoint)
OneDrive for storing and sharing documents
SharePoint Online for faculty and staff team collaboration
Access your Voice Mail remotely
Technology considerations for Academic Continuity
Internet Service Provider Options

Tech Tip: Installing Global Protect (VPN) for Windows

Known System Issues

Outages/Degradations

Frequently Used Services

Security Alerts

Known Phishing Attempts

Please visit our known phishing list to see if an email you received is a known threat.

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